





Keep a small digital scale at the welcome desk, capturing weights for representative items or sample subsets when queues are busy. Pair categories with indicative material splits—metals, plastics, textiles, electronics—drawn from public sources. Even approximate profiles illuminate where circular opportunities grow fastest, guiding future partnerships with charities, recyclers, and local authorities seeking targeted interventions.
Ask participants how they would have disposed of the item: kerbside bulky collection, charity shop drop‑off, civic amenity site, or back‑of‑cupboard limbo. Link answers to locally available services and likely fate, from refurbishment to energy‑from‑waste. Transparent counterfactuals convert diverted kilograms into clearer operational insights and help avoid crediting benefits that never realistically existed.
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